Welcome to AvanteHealth! We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website and use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
AvanteHealth collects a variety of information to provide and improve our services, including:
A. Personal Information
- Contact Information: Name, email address, phone number, and mailing address.
- Healthcare Information: Data related to your healthcare practices, billing, revenue cycles, and services rendered.
- Account Information: Username, password, and other credentials you provide when creating an account with us.
- Communications: Any communication you have with us, including emails, support requests, or feedback.
B. Non-Personal Information
- Usage Data: Information on how you interact with our website, including your IP address, browser type, pages visited, and the date and time of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities and store certain data to improve your user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To offer healthcare revenue cycle management (RCM) services, streamline billing processes, ensure regulatory compliance, and optimize financial outcomes for healthcare providers.
- Improving Our Services: To analyze how you use our website and services to enhance functionality, performance, and user experience.
- Marketing and Communication: To send you newsletters, promotional materials, and service updates, provided you have consented to such communications.
- Legal Compliance: To comply with applicable laws, regulations, and respond to legal requests when required.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing is necessary for fulfilling our contract with you, such as providing revenue cycle management services to healthcare providers.
- Legitimate Interests: We process your data to improve our services and ensure their efficient operation.
- Consent: We process your data for marketing communications and other specific purposes, based on your consent.
- Legal Obligation: We may process your data to comply with legal obligations or respond to lawful requests by authorities.
4. Sharing Your Information
AvanteHealth may share your personal data in the following circumstances:
- Service Providers: We may share your information with third-party service providers that assist us in delivering our services, including data analytics, technical support, and marketing.
- Healthcare Providers and Clients: We may share your billing and revenue cycle information with physicians, hospitals, and clinics as part of our RCM services.
- Legal Requirements: We may disclose your information to comply with legal obligations or respond to valid legal requests such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction.
5. Data Security
AvanteHealth implements industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for longer periods as required by law. Once your data is no longer needed, we will take steps to securely delete or anonymize it.
7. Your Rights
As a user, you have several rights regarding your personal data, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we update or correct inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
- Restriction: You may request that we restrict the processing of your data in certain situations.
- Data Portability: You have the right to receive your data in a structured, commonly used format, and to request its transfer to another service provider.
- Objection: You have the right to object to the processing of your data for marketing purposes.
- Withdraw Consent: If processing is based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. Cookies are small text files placed on your device to help us improve website performance, analyze user behavior, and personalize your interactions with us.
You can control cookie preferences through your browser settings or our cookie consent tool. However, disabling cookies may impact your ability to use certain features of our website.
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including jurisdictions with different data protection laws. We will ensure that any such transfers comply with applicable data protection laws, using safeguards such as standard contractual clauses.
11. Data Breach Notification
In the unlikely event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by law. We will also inform you of the breach’s nature and the steps we are taking to address it.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the revised effective date will be noted. We encourage you to review this policy regularly to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Address: 66 Brooklyn Street, New York, USA
Phone: 666-888-0000
Email: [email protected]
